Hello Julie,
I understand your challenge and you are not alone. Having a persistent biting situation can take a toll on everyone and the center is often left in the middle, trying to figure out who to support and listen to and please all sides is a hard place to be. I do think that the best response is to continue to refer all parents to your policy about biting and stay consistent in that response. Providing the family with information about the specific way you keep their child safe is also important. Sharing that you are tracking times of the day when challenges occur and adding more hands on deck to support transitions is helpful and just one example that you can share and implement. This can make a big difference.
As with challenging behavior in children we try to respond in a way that does not give the challenging behavior fuel. Continuing to respond in new ways to parents who are questioning your policy would send a message that you are not firm on your policy so responding by pointing to your policy is a way to reassure all parents that you are not waffling or changing rules but staying consistent to the guidelines that you have set-for all.
We provide coaching to child care and support them through situations like this one every day in our state. We have found that consistently responding with reassurance that we are on it and working with the team to provide strategies and support, that biting is a developmental stage for some children, that your goal is to support all children and provide quality care and refer to stated policies is reassuring and parents tend to stop pushing when the response of the site is firm and consistent.
I know that this stress can be overwhelming. I have seen that a consistent response on all things related to challenging behaviors truly calms situations. It reminds parents that you as the professional that they have hired to care for their most precious thing is on top of what is needed and taking care of the situation. When we keep trying to please all with the "right response" we add a measure of unpredictability and that can breed anxiety. Calm, consistent, professional-that is reassuring.
I applaud you for refraining from expulsion because as you amply noted, there is not anywhere else for this child to go. The kind and compassionate support you are providing this family (of the child who by keeping them enrolled will be so beneficial to them in the long term. You are addressing the need now in a safe setting where they feel supported rather than simply pushing the problem down the road.
I hope you find this helpful and I wish you well as you continue to navigate this situation.
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[Priscilla Weigel]
[Assistant Director]
[
Center for Inclusive Child Care]
St. Paul,] [MN]
At Risk Special Needs Interest Forum Co-Facilitator
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Original Message:
Sent: 02-21-2019 04:23 PM
From: Julie Bedard
Subject: Biting and Expulsion
Hi all,
There have been several threads about biting and how to work with the child who bites and their parents. We are willing to do this and do our best. My question is not how to handle the child who bites, but how to handle the parents (and grandparents) of the children who have been bit. I am against expulsion and can give all the info until I a blue in the face about biting being a stage for some, the causes of biting, teething, etc. But when it comes to a parent whose child has been bit several times, they do not want to listen to that. I can't and don't give information about who has done the biting, etc. But they so often demand "How long are you going to allow this to go on?" We are a quality center and there is a huge shortage of programs in our area, so they know there is no place else they want their child. But how do you handle "You are favoring the biter instead of the victim?" We do have a biting policy and have sent children home for multiple bites in a day, had them stay out for a day if they have multiple biting days. I don't feel this really helps the child who is biting, but it does protect the children who may be victims.
Any advice that has to do with dealing with parents of the child who has been bit (other than pointing to our policy, which I do) would be appreciated!
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Julie Bedard
Wildwood FL
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