HI Cindy,
I look at performance problems by two criteria: 1) Could it be a training problem; 2) or a motivational problem on the part of the employee?
However, at the base of all the criteria starts with the quality of candidates we hire. The hiring process is expensive, so we spend a lot of time during the interviewing, touring our facility and checking references. The applicant needs to convince us that they are a good fit. Thus, there are many who don't get through our hiring process, and we just keep recruiting, offering referral bonuses, and looking for people who really care about the children. So, if the new hire isn't working out, we let them go quickly. By keeping an employee who doesn't perform per our standards, it sends a wrong message to our current staff who are having to work harder to fix their mistakes.
I hope this helps.
Alice Bradley
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Alice Bradley
CEO
E & A Partners, LLC
New Braunfels TX
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Original Message:
Sent: 07-22-2022 10:31 AM
From: Cynthia Bohrer
Subject: Staff Training
Dear Alice,
Thank you for the information. I appreciate the suggestions. I always reevaluate or training program. The staff participate in a 2-3 day training session with on-line courses, tours and meeting with me. Once they enter the classroom, they are trained in the responsibilities for the specific classroom. The past three employees that we have worked with, leave doors unlocked, window open, diapers are optional, etc. The classroom teachers and I speak to them and they respond positively and then go back to not performing. It is mind boggling.
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Cynthia Bohrer
Director
Kids International Early Childhood Education Cente
Ellisville MO
Original Message:
Sent: 07-22-2022 10:21 AM
From: Alice Bradley
Subject: Staff Training
Hi Cindy,
I realized that our new hires benefit from a formal 90-day Onboarding program that I designed. It includes 12 weeks of spaced out online and face-to-face, classroom observation and on-the-job training. They are given bonuses after the first 2 weeks and again at the end of their 90 days.
This program has been very helpful for the new staff as well as our leadership team who embeds our culture overall.
If you are interested in learning more, feel free to reach out or visit www.Kylesbrightbeginnings.com.
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Alice Bradley
CEO
E & A Partners, LLC
New Braunfels TX
Original Message:
Sent: 07-21-2022 03:07 PM
From: Justin Bertelsen
Subject: Staff Training
Hi Cynthia,
I'm sorry that you are having such a difficult time. Situations like these can put a lot of extra stress on directors. I'm the CEO of Bertelsen Education. We are based is Kansas City, Missouri. We offer online, self paced training as well as webinars and group training.
I'd be happy to chat with you and see which of our courses could help your staff specifically.
Feel free to reach out at justin@bertelseneducation.com.
Talk soon,
Justin Bertelsen
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Justin Bertelsen
Founder
Bertelsen Education
Original Message:
Sent: 07-15-2022 07:54 AM
From: Cynthia Bohrer
Subject: Staff Training
Lately, our staff training has not been "sticking" with new staff. I try to get the new staff members excited during the training. Does anyone have a staff training program that they would like to share and I can compare it with our training program. I am not sure if the new staff is not retaining. This is the program that we have used for a while. It just has not been "sticking" the past few months with the new employees. Thank you so much.
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Cynthia Bohrer
Director
Kids International Early Childhood Education Cente
Ellisville MO
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