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CDA Council delays and lack of response

  • 1.  CDA Council delays and lack of response

    Posted 11 days ago
    Is anyone else experiencing trouble getting a response from the CDA Council or extreme delays in receiving documentation of credentials?  I have two teachers who have been waiting over nine months to receive their certificates and we have tried numerous times to seek assistance to no avail.  The system will not allow the teachers to check on the progress or to print the documentation for themselves and efforts to contact them via phone, email, or their help feature have not yielded any progress.  While both teachers know that the credential has been awarded, they have no physical proof and cannot get anyone from the Council to respond with a timeline for when that might be sent.

    I understand that the current situation has delayed much of what we were able to access more readily pre-pandemic, but I believe that nine months without response or action is more than enough to expect a resolution.  I know that this is not directly an NAEYC-related topic, but since we hold a CDA credential as one of the benchmarks of our field, I am wondering if others have had similar experiences and how you are navigating it.  At this point, it could prevent my teachers from being able to pursue or renew a state ancillary teaching certificate, which could have big consequences for them regarding proposed tax credits for ECE teachers.

    Any advice or assistance would be greatly appreciated!

    Holly Dalferes
    George Cottage at St Martin's Episcopal School

  • 2.  RE: CDA Council delays and lack of response

    Posted 11 days ago
    Good Morning! We have experienced this in the past! It can be very difficult to reach someone to speak to at the Council. We were able to get our situation resolved by reaching out to our local NAEYC chapter in our area to get assistance with contacting the council. The more people reaching out about the same issue, tends to get attention in my past experience.

    Alexandra Del Biondo
    The Goddard School
    Brownsburg IN

  • 3.  RE: CDA Council delays and lack of response

    Posted 10 days ago
    I have also always had issues with communication with the CDA Council. I am not sure why their communication is so poor but there does need to be more awareness about it. My communication with them has been so bad I just stopped engaging. I encourage my teachers to work toward getting a degree (AA or BA) instead of a CDA.

    Flora Harmon, AM
    Instructional Coach
    Becky Gates Children's Center