Thank you for your patience while we work on updating the Accreditation Portal. We are currently experiencing a very high volume of inquiries. We are aware of the issues you are facing with the accreditation portal. We understand that this can be frustrating and we apologize. Please be assured we are working diligently to correct these issue. For updated information on the accreditation portal, please visit our website.
For direct support, we ask that you email Early Learning Program Accreditation at portalsupport@naeyc.org providing the following information;
Program Name
NAEYC Program ID#
Email used to login
Brief description of issue.
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Cassie Chapman
National Association for the Education of Young Children
Alexandria VA
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Original Message:
Sent: 11-18-2020 02:29 PM
From: Nina Burrows
Subject: Accreditation Portal access denied
I'm also frustrated. The annual report questions don't seem appropriate this year. We didn't get to have a program evaluation with the abrupt closure, so the questions about using data from the annual report seem out of sync with our reality. I sent an email asking about this 7 days ago and have heard nothing back. What makes sense to me is to show how we responded to parents during the middle of the pandemic.
All of the NAEYC paperwork seems hard to get to in these times. A relic of an earlier, pre-pandemic reality!
I think we just do the best we can and document efforts.
Good Luck!
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Nina Burrows
Preschool Director
FUMC Preschool
Fort Worth TX
Original Message:
Sent: 11-17-2020 09:58 AM
From: Diane Smalley
Subject: Accreditation Portal access denied
I am very frustrated. I received an email that my annual report is due 12/1/20 and can not get into my portal - message access denied. I got in last night but not today! When calling NAEYC for tech support I received a message that staff are working remotely and I should email and expect three business days for a reply.
Any ideas welcome.
Diane Smalley
Alexandria, VA
Program 289181