We have recently made the decision to switch from SmartCare to ProCare at our center after several recommendations and a very successful demo but have not finalized anything. I know that demos always highlight the positives, but I wanted to see if anyone who uses ProCare have had any issues with the program. How was the migration from one program to another? How is your response time when you have an issue? I really want to make sure that we are making the right decision for the center and families before committing so that we are not in the same situation that we are in now.